I thought the Apple Store and I had a good
relationship. I spent lots of money there and they were very nice to me. I was
hoping to get iLife
’04 with my iBook, since it was out in the
US and was supposed to be a part of every new Mac. When I bought my iBook on
Wednesday, they hadn’t received their supply yet, but told me I was eligible for
the super cheap upgrade once it was (¥2,500 instead of ¥6,000). I was
okay with that, and thought nothing further of
it.
Until I stopped by the store on
Friday with a question about my computer. (I’d changed the operating system from
Japanese to English, but a few things were still showing up in Japanese. I was
wondering why, and if that would affect anything. Answers: because it was
originally installed in Japanese and no, it
won’t.)
What did I see when I went into
the store? Lots of iLife ’04 boxes. Drew. Is. Not. Happy. I asked if I could
pick one up for the cheap price since I’d just bought my computer two days
ago.
No, they tell me. I have to do it
online and get it sent to my address in Japan. I explain that I don’t live in
Japan, and their counter-proposal is to have it sent to a friend who can then
send it to me. Oh yes, let’s make my friends handle your shipping, brilliant
plan.
Apparently there was no plan for
a situation such as mine, and nobody was willing to “think different” to resolve
it. Thanks guys.
Okay, I know I’m just
bitching here, but would it really have been that fucking difficult to sell it
at the upgrade price instead of screwing around with the mail-in/fax-in upgrade
deal? Oh, and then there was the dude who suggested I just buy it at full price
and have a friend score the upgrade so I could have a “spare copy.” Sure thing
guy, right after I tell you to go fuck yourself.
I’m starting to rant now, and getting
irked all over again, so I’ll just end this entry before it gets worse. The next
one won’t be bitchy at all, I swear.